Service Level Agreements (SLA´s)
MiR has introduced a new, improved service setup with Service Level Agreements
(SLAs), offering different support plans that scale with your need.
For existing MiR
robots without service agreements, the ..... For more, check PDF in the addendum
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MIR Services
MIR Service Overview im Anhang
Service Note - Firmware upgrade for safety laser scanners
Description During operation, and especially when docking and undocking from a charging station, MiR250, MiR500, MiR600, MiR1000, and MiR1350 sometimes report the following error: “Safety System Error (Laser (Front/Rear) Device Error”. In SICK Safety ...
How to service the lift top modules
Date: 2024-07-23 Document version: 1.4 Document number: 300171 Order number: See Table 1.3 Valid for: MiR Pallet Lift 500, MiR EU Pallet Lift 500, MiR Pallet Lift 600, MiR EU Pallet Lift 600, MiR Pallet Lift 1000, MiR EU Pallet Lift 1000, MiR Pallet ...
How to create and dock to V-markers, VL-markers, L-markers, and Bar-markers
All MiR robots can dock to four standard types of relative markers: V-markers, VL-markers, L-markers, and Bar-markers. You can use markers to make the robot position itself more accurately relative to a physical entity. This guide uses screenshots ...
MiR250 Ethernet cable connectivity issue